🌴Instant Digital Downloads + Caribbean culture, shipped with love worldwide.

Frequently Asked Questions

General Questions

What is KaribeShop?

KaribeShop is your one-stop destination for Caribbean-inspired products. We offer a curated selection of fashion, home décor, books, coffee, and more, all inspired by the vibrant culture, style, and energy of the islands.

You can reach us via our contact page or email us directly at [email protected] . We’re here to help!

No, KaribeShop is an online-only store. This allows us to serve customers worldwide and keep our overheads low, so we can pass those savings on to you.

KaribeShop is your one-stop destination for Caribbean-inspired products. We offer a curated selection of fashion, home décor, books, coffee, and more, all inspired by the vibrant culture, style, and energy of the islands.

Shipping and Delivery

Where do you ship?

We ship worldwide! Whether you're local or international, KaribeShop can deliver your favorite Caribbean-inspired products right to your door.

Shipping times vary depending on your location:

- Domestic (US): 5-7 business days

- International: 7-21 business days

Please note that these are estimated times and may vary during peak seasons or due to unforeseen circumstances.

Shipping costs are calculated at checkout based on your order's weight, destination, and selected shipping method.

Once your order is shipped, you will receive a tracking number via email. Use this number to track your order on our website or the carrier’s website.

Returns and Exchanges

What is your return policy?

Due to the nature of our products, we do not offer refunds for:

Digital products
Downloadable products
Buyer’s remorse
Incorrect size selections
Change-of-mind purchases

Please review product descriptions carefully before purchasing.

If your item arrives damaged or defective, contact us within 7 days of delivery with:

Your order number
A description of the issue
Clear photos of the damaged item

If approved, we’ll send a replacement at no additional cost.

At this time, we generally do not accept returns or exchanges on print-on-demand products unless the item arrives damaged or defective.Because many items are custom-made, we cannot restock returned merchandise.

Orders are processed quickly, so cancellations or changes are not guaranteed.

If you need assistance, contact us as soon as possible after placing your order.

Payments & Security

What payment methods do you accept?

We accept major payment methods including:

Credit cards
Debit cards
PayPal
Other secure checkout options available at checkout

Yes. Payments are processed securely through trusted payment providers. KaribeShop does not store your full payment information on our servers.

Promotions & Updates

How can I stay updated on new products and promotions?

Follow KaribeShop and join our email list to stay updated on:

New arrivals
Seasonal launches Caribbean-inspired collections
Promotions and special offers
Exclusive releases